We would like to thank our customers and hardworking staff for making it possible for us to win the 2017 DealerRater Consumer Satisfaction Award!
This honor was given to us since we rated in the top 10% of all U.S. new-car dealers based on our PowerScore™. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2016 calendar year.
To qualify, we also received at least 25 annual reviews and maintained an average PowerScore™ rating of 4.0 out of 5.0. At this announcement’s publishing, we have a rating of 4.8 because of all of the positive testimonials drivers have written on our DealerRater page.
One of Our DealerRater Customer Reviews
I have been leasing new Jeep Grand Cherokees every three years for the past 25+ years so I have had a lot of experience with a few dealerships over the years. Salerno Duane and Sergio Ovalle in particular were a pleasure to deal with. I went to their website to locate the vehicle that I wanted and called the dealership.
I spoke with Dean Puleo, the sales manager, and he put me in touch with Sergio, a true professional who handled the negotiation expertly. The deal was made over the phone and when I arrived at the dealership a few days later, Sergio had all the paperwork and my new Overland ready to go.
It truly was an enjoyable experience, made that much better by Sergio’s desire to earn a new customer’s business. I genuinely believe that he acted as my representative in the negotiation process. I will definitely be a repeat customer when it is time to lease my next Grand Cherokee.”
If you contact our team today, you’ll find out quickly why we were named a 2017 DealerRater Consumer Satisfaction Award winner!